1. Who We Are
This Privacy Policy describes the practices of Vitalnature ("we," "us," or "our") regarding personal information collected through vitalnature.world and related pages (the "Website"). We are located in the United States and process information in accordance with applicable U.S. federal and state privacy laws.
Vitalnature
1030 E Interstate Ave
Bismarck, ND 58503, United States
Email: admin@vitalnature.world
Phone: +1 701 415 7129
2. Scope
This policy applies to visitors and users of the Website in the United States. It covers information we collect online, including through our contact form, cookies, and similar technologies described in our Cookie Policy.
We comply with applicable U.S. privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), the Utah Consumer Privacy Act (UCPA), and other state privacy statutes where they apply to our processing activities.
If you are located in the European Economic Area or United Kingdom, additional rights may apply under the General Data Protection Regulation (GDPR). Contact us using the details above to exercise those rights.
3. Categories of Personal Information We Collect
Depending on how you interact with the Website, we may collect the following categories of personal information:
- Identifiers: name, email address, IP address, and similar online identifiers
- Customer records: information you provide through our contact form, such as your name, email, and message content
- Internet or network activity: browser type, device information, pages viewed, referring URLs, and interaction data collected through cookies or analytics tools (only with your consent where required)
- Commercial information: records of inquiries or communications with us (we do not sell products through this Website)
- Cookie and preference data: choices you make through our cookie banner, stored locally on your device
We do not knowingly collect sensitive personal information (such as health data, precise geolocation, government ID numbers, or financial account details) through this Website.
4. Sources of Personal Information
We collect personal information from the following sources:
- Directly from you when you submit our contact form or communicate with us
- Automatically when you visit the Website, through server logs and cookies
- From service providers that assist with hosting, analytics, or advertising measurement (only when you have consented to non-essential cookies where required)
5. How We Use Personal Information
We use personal information for the following business and commercial purposes:
- Responding to your inquiries and providing customer support
- Operating, maintaining, and securing the Website
- Understanding how visitors use the Website to improve content and functionality (with consent where required)
- Measuring the effectiveness of advertising campaigns, including Google Ads (with consent where required)
- Complying with legal obligations and enforcing our Terms of Use
- Detecting, preventing, and addressing fraud, security incidents, or technical issues
We do not use personal information for automated decision-making or profiling that produces legal or similarly significant effects.
6. Legal Bases for Processing (U.S. and International Visitors)
For U.S. residents, we process personal information as permitted under applicable state privacy laws, including where processing is necessary to provide the Website, respond to your requests, comply with law, protect our legitimate business interests, or based on your consent where required (for example, non-essential cookies or contact form submissions).
For visitors in the EEA or UK, we rely on consent, contractual necessity, legitimate interests, or legal obligation as applicable under GDPR Article 6.
7. How We Share Personal Information
We do not sell your personal information. We also do not share personal information for cross-context behavioral advertising in exchange for monetary or other valuable consideration.
We may disclose personal information to the following categories of recipients for business purposes:
- Website hosting and infrastructure providers
- Analytics and advertising partners (such as Google), only when you consent to analytics or marketing cookies
- Email or communication service providers that help us respond to inquiries
- Professional advisors or authorities when required by law, court order, or to protect our rights
Service providers are contractually required to use personal information only to perform services on our behalf and to maintain appropriate security measures.
8. Cookies and Similar Technologies
We use cookies and local storage to operate the Website and, with your consent, for analytics and marketing measurement. For details on cookie categories, durations, and your choices, see our Cookie Policy.
9. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy:
- Contact form submissions: up to 24 months after the last communication, unless a longer period is required by law
- Server and security logs: up to 12 months
- Cookie consent records: stored on your device until you clear browser data or change your preferences
- Analytics data: according to the retention settings of the applicable analytics provider, typically up to 14 months when enabled
10. Your Privacy Rights (United States)
Depending on your state of residence, you may have the following rights regarding your personal information:
- Right to know/access: request details about the categories and specific pieces of personal information we have collected about you
- Right to delete: request deletion of personal information we collected from you, subject to legal exceptions
- Right to correct: request correction of inaccurate personal information
- Right to opt out: opt out of the sale or sharing of personal information (we do not sell personal information; you may opt out of targeted advertising cookies through our cookie banner or browser settings)
- Right to limit use of sensitive personal information: not applicable, as we do not collect sensitive personal information through this Website
- Right to non-discrimination: we will not discriminate against you for exercising your privacy rights
- Right to appeal: residents of certain states (including Colorado and Virginia) may appeal our response to a privacy request by contacting us with "Privacy Appeal" in the subject line
To submit a privacy request, email us at admin@vitalnature.world or call +1 701 415 7129. We will verify your request using information associated with your inquiry. You may designate an authorized agent to submit a request on your behalf where permitted by law.
We aim to respond to verified requests within 45 days, or as required by applicable state law.
11. California-Specific Disclosures
California residents have additional rights under the CCPA/CPRA. In the preceding 12 months, we have collected the categories of personal information listed in Section 3 for the business purposes listed in Section 5. We have not sold personal information and have not shared personal information for cross-context behavioral advertising.
California residents may also request information about disclosures of personal information to third parties for their own direct marketing purposes under California Civil Code Section 1798.83 ("Shine the Light"). We do not disclose personal information to third parties for their direct marketing purposes.
12. Children's Privacy (COPPA)
The Website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will promptly delete it.
13. Email Communications (CAN-SPAM)
If we send you email in response to a contact form submission or at your request, those messages will relate to your inquiry. You may opt out of non-transactional marketing emails at any time by following the unsubscribe instructions in the message or by contacting us directly. We will honor opt-out requests within 10 business days as required by the CAN-SPAM Act.
14. International Data Transfers
Our servers and service providers may be located in the United States. If you access the Website from outside the United States, your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your jurisdiction. Where required, we implement appropriate safeguards for international transfers, including Standard Contractual Clauses for EEA/UK data.
15. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including HTTPS encryption, access controls, and periodic security reviews. No method of transmission or storage over the Internet is completely secure, and we cannot guarantee absolute security.
16. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Material changes will be posted on this page. We encourage you to review this policy periodically.
17. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact:
Vitalnature
1030 E Interstate Ave, Bismarck, ND 58503, United States
Email: admin@vitalnature.world
Phone: +1 701 415 7129